Technical Questions

What technical requirements does Alex have?

Alex is a cloud-based solution with minimal requirements:

• Modern web browser (Chrome, Firefox, Safari, Edge)
• Internet connection
• Gmail account(s) for connection
• Optional: CRM system for integration

No special hardware or software installation is needed.

Is Alex secure?

Yes, security is a top priority for Alex:

• 256-bit encryption for data in transit and at rest
• Role-based access controls

• Data retention policies and controls
• Optional SSO integration

How does Alex access my email account?

Alex connects to your email using OAuth secure authentication, which means:

• Alex never stores your email password
• You grant specific, limited permissions
• You can revoke access at any time
• We use read/write API access, not your actual inbox
• All connection is encrypted with industry-standard protocols