Connecting Gmail Accounts

Connecting your Gmail accounts to Alex allows you to send and receive emails directly from the platform, enabling your AI agents to communicate with prospects seamlessly. This guide will walk you through the process of connecting your Gmail accounts.

Why Connect Gmail?

Integrating your Gmail accounts provides several benefits:

  • Centralized Communication: Manage all emails in one place
  • Automated Outreach: Let AI agents send personalized emails on your behalf
  • Seamless Follow-ups: Set up automatic follow-up sequences
  • Email Tracking: Monitor open rates, click-through rates, and responses

Connection Process

Connecting your Gmail account to Alex involves configuring the app in your Google Workspace admin panel. Follow these steps:

Step 1: Access Account Settings

From your Alex dashboard, click on the Accounts section, then select "Add Gmail Account".

Step 1 - where to click on our dashboard to open accounts section and the click on "Add Gmail Account"

Step 2: Copy Client ID

In the dialog that appears, copy the provided client ID. You'll need to take this to your Google Workspace admin panel.

Step 2 - once you opened the dialog, copy client ID and then go to the google workspace admin panel

Step 3: Configure New App

In your Google Workspace admin panel, click on "Configure new app".

Step 3 - click on configure new app

Step 4: Enter Client ID

Paste the client ID you copied from Alex into the appropriate field.

Step 4 - paste client ID

Step 5: Select Alex App

Click on search, then select the Alex App result that appears.

Step 5 - click on search and then click on the Alex App result

Step 6: Select Permissions

Select the desired scope of permissions and click continue.

Step 6 - select the desired scope and click continue

Step 7: Set Trust Settings

Select "Trusted" for the app and click continue.

Step 7 - select Trusted and click continue

Step 8: Complete Configuration

Click "Finish" to complete the app configuration in Google Workspace.

Step 8 - click finish

Step 9: Verify Configuration

Confirm that the Alex App was successfully configured in your Google Workspace settings.

Step 9 - check that Alex App was successfully configured

Step 10: Return to Alex

Go back to the Alex dashboard dialog and click "Continue".

Step 10 - go back to the dashboard dialog and click continue

Step 11: Google Authentication

You'll be prompted with a Google login page. Choose the account you want to connect to Alex.

Step 11 - you will be prompted with google login page, choose the account you want to connect

Step 12: Confirmation

Verify that your new Gmail account has been successfully added to Alex.

Step 12 - check that the new gmail account was added to Alex

Email Access Permissions

When connecting your Gmail account, Alex requires certain permissions to function properly:

  • Read emails: To monitor responses from prospects
  • Send emails: To allow AI agents to send messages
  • Modify settings: To configure email signatures and reply behavior

All email access complies with Google's security protocols and data is encrypted end-to-end.

Managing Multiple Gmail Accounts

You can connect multiple Gmail accounts to Alex, allowing you to:

  • Use different email addresses for different agents
  • Assign specific email accounts to team members
  • Separate personal and business communications
  • Create dedicated accounts for specific AI agents

Email Sending Limits

Be aware of Gmail's sending limits when connecting your accounts:

  • Gmail accounts have a daily sending limit (typically 100 emails per day)
  • Alex helps you stay within these limits by distributing emails throughout the day
  • Consider using Google Workspace accounts instead of personal Gmail accounts for higher sending limits

Best Practices

For optimal results with connected Gmail accounts (we do all this for you!):

  • Warm up new email accounts gradually to build sender reputation
  • Use personalized subject lines and content to improve deliverability
  • Monitor your email performance metrics regularly
  • Follow up with prospects who engage with your emails
  • Respect opt-out requests and maintain compliance with email regulations

Troubleshooting

If you encounter issues with your Gmail connection:

  • Check that you've granted all necessary permissions
  • Verify your Google account has two-factor authentication properly configured
  • Ensure your account hasn't reached Gmail's sending limits
  • Try reconnecting the account if synchronization issues occur
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